SHIPPING POLICY

At PKRG Manufacturing and Marketing Pvt. Ltd., we are committed to delivering your products safely and on time. This Shipping Policy outlines our shipping process, timelines, and related terms.

1. Order Processing
All orders are processed within 1–3 business days after confirmation
Orders are not processed on Sundays or public holidays
Once your order is confirmed, you will be notified regarding dispatch

In case of delays due to high demand or unforeseen circumstances, customers will be informed.

2. Shipping Time
Delivery time depends on your location and logistics availability
Estimated delivery time: 3–7 business days within India
Remote or rural areas may require additional delivery time

Please note that delivery timelines are approximate and may vary.

3. Shipping Charges
Shipping charges may vary depending on order size, weight, and location
Final shipping cost (if applicable) will be communicated at the time of order confirmation
4. Delivery Process
Orders are delivered through trusted logistics partners
Customers must provide accurate delivery details to avoid delays
Delivery will be attempted at the provided address

If the customer is unavailable, re-delivery may be attempted or additional charges may apply.

5. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via phone or email
You can contact us for updates regarding your shipment
6. Damaged or Incorrect Delivery

If you receive a damaged or incorrect product:

Inform us within 2–3 days of delivery
Share photos/videos as proof
We will arrange for replacement or resolution as per our policy
7. Delays in Shipping

We are not responsible for delays caused by:

Natural disasters
Transportation or courier issues
Government restrictions or lockdowns
Incorrect address provided by the customer

However, we will do our best to assist and keep you informed.

8. Service Availability
Currently, we ship across India
Shipping availability may vary based on location and logistics support
9. Contact Us

For any shipping-related queries, please contact us:

PKRG Manufacturing and Marketing Pvt. Ltd.

📞 Phone: +91 9300077271, +91 9074580533
📧 Email: pkrgmanufacturinggroup@gmail.com

📍 Address: 16/1 Hukma Khedi, Krishna Farm House, Cat Road, Indore, Madhya Pradesh – 452013