PRIVACY POLICY

At PKRG Manufacturing and Marketing Pvt. Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

By using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect different types of information to provide and improve our services:

a) Personal Information

When you contact us or fill out any form on our website, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Address or Location details
  • Any other information you voluntarily provide

b) Communication Data

When you call, message, or email us, we may keep records of your communication, including:

  • Inquiry details
  • Support requests
  • Feedback or complaints

c) Technical & Usage Data

We may automatically collect certain information when you visit our website:

  • IP Address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website links

This data helps us understand user behavior and improve our website performance.


2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process your requests and business communications
  • To improve our products, services, and website experience
  • To personalize user experience and content
  • To maintain internal records and business operations
  • To comply with legal obligations
  • To prevent fraud, misuse, or unauthorized activities

We ensure that your information is used only for legitimate business purposes.


3. Data Storage and Security

We implement appropriate security measures to protect your personal data from:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

Your data is stored securely, and access is limited to authorized personnel only.

However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


4. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following situations:

  • When required by law or legal processes
  • To protect our rights, property, or safety
  • With trusted service providers who assist in operating our business (under confidentiality agreements)

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Enhance user experience
  • Analyze traffic and user behavior

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly without cookies.


6. Third-Party Links

Our website may contain links to external websites for additional information or services.

We are not responsible for:

  • Privacy practices of third-party websites
  • Content or policies of external platforms

We recommend reviewing their privacy policies before sharing any personal information.


7. User Rights and Choices

As a user, you have the following rights:

  • Right to access your personal data
  • Right to request correction of inaccurate information
  • Right to request deletion of your data
  • Right to withdraw consent at any time
  • Right to opt-out of marketing communications

To exercise your rights, you can contact us using the details provided below.


8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Once data is no longer required, we securely delete or anonymize it.


9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such data is identified, we will take immediate steps to delete it.


10. Changes to This Privacy Policy

PKRG Manufacturing and Marketing Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time.

Any changes will be:

  • Posted on this page
  • Effective immediately upon posting

We encourage users to review this page periodically.


11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

PKRG Manufacturing and Marketing Pvt. Ltd.

📞 Phone: +91 9300077271, +91 9074580533
📧 Email: pkrgmanufacturinggroup@gmail.com
📍 Address: 16/1 Hukma Khedi, Krishna Farm House, Cat Road, Indore, Madhya Pradesh – 452013

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